Excellent customer support, but shifts impact work-life balance - Recensione dipendente - Customer Service Executive presso Firstsource Solutions

4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Firstly, the company provides the best support to customers and offers great deals and promotions. The process is smooth and easy to follow, and it is based on advanced technology. The service is reliable, with high-quality picture and sound, and customers are regularly updated with proper care and support.

Svantaggi

Night shifts or rotational shifts may affect work-life balance. The workload can sometimes be high, especially during peak periods, which may increase stress for employees.

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5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Svantaggi

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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