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      Firstsource Solutions

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      Recensioni su Firstsource Solutions

      Completely unprofessional - Recensione dipendente - Customer Service Advisor presso Firstsource Solutions

      2,0
      15 mar 2017
      Customer service advisor
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      There are no pros working for First Source. Every time the Sky contract is renegotiated you get sold into further slavery, more pressure is added. Team Leaders often lie to their teams and HR are clueless as to the problems on the call floor. Managers also pass the buck when they make mistakes and again very unprofessional.

      Svantaggi

      Don't believe their hype. Bonus scheme is too unstable, targets are constantly moved which means you often miss out. HR dept needs an overhaul and to check letters properly.

      avatar
      Risposta di Firstsource Solutions
      8y
      We are sorry to hear about your unfortunate experience during your time at Firstsource. Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member of our team. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.

      Esplora altre recensioni su Firstsource Solutions

      5,0
      4 dic 2025
      Patient advocate
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great team support from everyone

      Svantaggi

      Not much pto and policy change

      1,0
      18 mag 2026
      Claims examiner
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      None. Deadful company. Stay away

      Svantaggi

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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