Inbound call center-CSR - Recensione dipendente - Customer Service Representative presso Firstsource Solutions

3,0
9 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good place to start career in a call center. A vendor for few a diferent companies in different industries. Provided employees excellent training and opportunities. Always valued their employees who performed and offered to transfer us to another dept. when a contract expires. I enjoyed working there and my co-workers. Learned alot and improved my skills in my 10 months working there. Overtime was available and voluntary. Company benefits.

Svantaggi

Low pay. After 4 weeks of training and then a 90 day probationary period and you have been in compliance with an excellent efficiency rating you should be awarded a raise.

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5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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