hopeless - Recensione dipendente - Customer Experience Advisor presso Firstsource Solutions

1,0
16 set 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

you get to go home after your soul gets drained to recharge to go back and drain it again .

Svantaggi

typical callcentre . positive image is driven to all unsuspecting recruits . the reality is if it was so good it wouldn't be a conveyer belt of lost promises /revolving door sweatshop of misery and despair . they cant keep anyone and that is due to a chronic failure to treat employees as people and if you don't become /conform to the inhumane conditions then you aren't what they need . poor money for the stress and treatment , unprofessional unqualified "managers" , lies about bonus advancement etc and you really wouldn't want to "progress" in such a company as you would then need to treat people like trash and become the trash yourself .

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Risposta di Firstsource Solutions
8y
Thank you for taking the time to leave us your review. I am sorry to hear that your experience with Firstsource has not been a good one. We are proud that the vast majority of our employees (in all areas of business and those who work with our concession partners) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all of the time, there will be times we fall short. We encourage our employees to give us feedback through their managers, through employee nominated representatives and through our employee survey, so we can continue to learn and improve the way we work. Last year we launched the mental health toolkit which enables our colleagues to have the support and guidance from managers in real time. Please feel free to get in contact with us to discuss your issues further and offer us the chance to change your perception

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Svantaggi

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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