Great team leaders, poor higher support and long hours - Recensione dipendente - Customer Service Representative presso Firstsource Solutions

3,0
19 nov 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team leaders and your work colleagues are generally great.

Svantaggi

Head office can be quite rude to home-based agents and the hours are far too long considering the amount of work you have to constantly complete

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Risposta di Firstsource Solutions
8y
Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member. We do continuously congratulate our colleagues throughout our Facebook page but also through reward and recognition. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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