Possibly the worst call centre I've worked for - Recensione dipendente - Customer Experience Representative presso Firstsource Solutions

Senior management are deceitful and canniving Promotions are based on whether or not you're close friends with senior management, not on whether or not you're qualified Don't abide by employment law, will make you work 8 days out of 10 (11 hour shifts) Pressure you to make sales even though you don't get paid for them If you make a mistake, management can (have done to me) used you as an example to the entire floor without asking permission from yourself Flawed incentive structure, people getting paid more even though they do less