Okay - Recensione dipendente - Customer Service Associate presso Firstsource Solutions

3,0
19 ago 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good start and training provided to freshers

Svantaggi

Frequent rotation shifts can cause health issues Not so career oriented Frequent paycuts due to compliance errors No Indian public holidays No fixed Sat Sun off

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Risposta di Firstsource Solutions
5y
We support customers in the US and UK geography, and hence most of our job profiles include working in rotational shifts, including weekends. Health & wellbeing of Firstsourcers is of utmost priority and hence the shift patterns are planned and communicated in advance to employees along with a focus on giving the appropriate number of leaves and off days to all. We encourage you to speak to your HR partner for any concerns so that they can help you have a more enriching experience at work. Wishing you a fulfilling career with Firstsource.

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5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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