Not a good experience - Recensione dipendente - Customer Service Representative presso Firstsource Solutions

1,0
16 ott 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is okay and paid every two weeks

Svantaggi

Badly managed, not supported in role by management, poor understanding of clients requirements being communicated from team leaders

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Risposta di Firstsource Solutions
5y
Thank you for providing your feedback and are glad to know that you appreciate the compensation presented to you. Employee centricity is one of our core values, which includes providing a helpful and supportive work environment for all our employees. We are sorry to hear your experience did not always match this. As you will know, we encourage all our employees to give us feedback at all stages of employment, through the HR teams, surveys and 'Happy or Not' stations. We want regular and constructive feedback so that we can continue to improve the experience of all our employees. We hope you took the opportunity to feed your experiences back through these channels while employed with us, and we wish you the best on your future endeavours.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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