Good for easy and quick money - Recensione dipendente - Customer Service Representative presso Firstsource Solutions

3,0
8 nov 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- full salary whilst be trained - easy work - decent shift pattern

Svantaggi

- managers haven't got a clue - the work gets boring very quickly - sitting answering calls all day - breaks are timed

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Risposta di Firstsource Solutions
4y
Thank you for your review. We are pleased to hear that you were satisfied with our pay and benefits package – and hope you made good use of the perks and discounts whilst you were with us. We are sorry to hear that the role didn’t quite live up to your expectations and that our management style wasn’t right for you. We strive to provide clarity about the role, the call centre environment, shift structure etc. as part of our recruitment and selection process, and our managers work hard to provide the support, guidance, and coaching required by everyone in their team. We are sorry this wasn’t the case for you and will look for ways to improve this in the future We wish you well in your future endeavours.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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