Not a great experience working at the Birmingham site - Recensione dipendente - Call Centre Team Leader presso Firstsource Solutions

1,0
9 gen 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some people were lovely who I worked with.

Svantaggi

Poor organisation. Recruitment was very poor as they give anyone a job! Expectations too high. Paid for things out my own money to help. Training was shocking. Too many other management coming to the site and thinking they knew everything.

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5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Svantaggi

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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