Call centre environment - Recensione dipendente - Customer Experience Agent presso Firstsource Solutions

4,0
15 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Average bonus structure Good middle management

Svantaggi

Lack of job security Performance is not noticed from higher management

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Risposta di Firstsource Solutions
1y
Thank you for sharing your review. We're glad to hear that you found our bonus structure satisfactory and middle management strong. We understand your concerns about job security and feeling like your performance wasn't recognized by higher management. The nature of our business means that client needs can change, but we're always working to provide more roles for our colleagues. We'll take your feedback on board and continue to explore ways to better recognize and reward the hard work of our colleagues.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Svantaggi

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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