Low pay for the demand of work expected - Recensione dipendente - Customer Service Representative presso Firstsource Solutions

3,0
23 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It’s a good place to work because it is remote

Svantaggi

Staff are overwhelmed cos the workload is crazy, the pay is low and the staff turnover is high making the other staff have loads of workload

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Risposta di Firstsource Solutions
1y
Thank you for taking the time to share your feedback. We’re pleased to hear you valued the opportunity to work remotely with us. We take concerns about workload and wellbeing very seriously. In addition to regular reviews of resourcing, we offer free and confidential counselling support through our health benefits provider, as well as access to trained Mental Health First Aiders who are available to talk, both in person and remotely via video call. We remain committed to supporting our colleagues and creating a positive and sustainable working environment. Thank you again for your contribution during your time with us, and we wish you every success for the future.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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