Handling SF - Recensione dipendente - Process Leader presso Firstsource Solutions

5,0
9 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working with team to achieve SF SLA's Back office work savings reports on time understanding team requirements

Svantaggi

System issues System slowness Working from home more impact Tracking issue with agents

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Risposta di Firstsource Solutions
11mo
Thank you for sharing your detailed feedback! We’re glad to hear about your positive experience collaborating with the team and contributing to the success of back-office operations and SLA achievements. we are actively working on system upgrades to enhance efficiency and reduce downtime. We understand how these issues can impact productivity and addressing them remains a priority. Potential return to 100% office work and salary reviews have been well noted. These factors are periodically evaluated based on business needs, employee well-being, and market benchmarks.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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