Smart meter call agent - Recensione dipendente - Call Centre Agent presso Firstsource Solutions

3,0
22 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay, working from home meant no travel cost.

Svantaggi

for the E.O.NNext smart meter technician booking campaign, I was moved to various teams, so i had to learn new call scripts, also there was a significant customer complaints.

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5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Svantaggi

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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