Vantaggi
* Some of the friendships I made while working there. * Generous PTO offering * Nice facility in Hickory
Svantaggi
* Pay is ridiculous for a Supervisor level position and not competitive. Extremely low. * Benefits are the worst I have ever experienced. An outrageous $3000 deductible and then only pays 70% after that plus you are paying $400-$500 a month in premiums. Unacceptable for such a large company with such high profits. * Upper Management has no idea what is going on EVER! They play favorites and enjoy putting you down. * The unethical behavior by several Supervisor peers was unimaginable. Calling off work every other month for a whole month at a time. How do these people have jobs? Why were they never disciplined? Question remains to be unanswered. * No recognition for high performing teams or Supervisors. * Pay increases are on a sliding ranking scale and they only allot one or two people to be rated at the highest level each year while they have a percentage of associates who have to be below average so they can make their budget for raises. Unfairly having to rank top associates at a lower level in order to meet corporate greed is unacceptable. I think they should take away Upper Management raises so they can actually pay the employees and Supervisors who do the work on a daily basis. * The call center atmosphere is completely a joke. Employees are disgruntled but remain in the job because it is after all a job however they are not motivated to do anything more than the minimum because many Managers and Supervisors do not show appreciation or concern for their employees.