Vantaggi
Great teammates and good managers.
Svantaggi
While the teammates are simply some of the best and the managers I dealt with are all down to earth, the executive team controls everything and leaves the managers no discretion in hiring. The company has run off all the talent and insists on filling "hub locations" with call center employees that have zero capability and rely on the few talented people that are left to do all the work. Fiserv cares more about tax credits given to them by local governments then what is best for the clients. This strategy might pay off in the short term, but long term client are leaving due to inferior support and the bottom line will shrink. Fiserv is a sinking ship under current leadership. Frank and his team have RIF'd talented employees to artificially keep the stock price up, but that can only continue for so long. Eventually there will be nothing left, and Frank and his team will have cleaned the carcass and be long gone.