Vantaggi
Long time employee of FirstData. Employees were dispensable and treated poorly by upper management at FirstData. With the FiServ acquisition of FirstData, there were significant improvements including pay raises for the first time in 3 years, WFH, as well as other quality of life benefits. In the past year things have gone downhill. Surprising "reduction in workforce" days before Thanksgiving, elimination of any work from home, and now a mandatory 9 hours in the office if salary employee. Never mind that I also spend 1-3 hours each evening working from home.
Svantaggi
You need not apply if you are a US born citizen. Company is now almost entirely controlled by Indians on H1-B Visa's and company sponsorship. Company has recently started eliminating positions leaving nobody to perform key roles. If you are not located at a corporate site, your job is being eliminated. Very little teamwork or cooperation between teams. It is almost like some teams are their own company and you are not their customer.