High stress repair depot - Recensione dipendente - Repair Technician presso Flex

2,0
10 set 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to fix Apple laptops and IBM laptops etc. Great for building your repair skills whether you're an experienced repair tech or not.

Svantaggi

Very stressful numbers based environment. The requirement is to fix a unit every 45 mins. This includes post repair testing at your desk. You either run Apple Toolkit for the Macbooks or PC Doctor for Windows based laptops. These tests take a good 10 to 15 mins to run. So realistically you only have 30 mins per unit. This includes doing an inventory of the unit, taking notes of condition etc...so actual repair time is less than that. If you don't meet these numbers you get written up and eventually fired. Doesn't matter how good you fix your units. They care about numbers. If you have any experience with being in repair depots, you know that you have good days and bad days. Your good days consist of things going as planned. Your bad days consist of getting bad parts. Having multiple failures show up after the original repair etc. Seems like you have more things working against you than for you. It wouldn't be so bad if the pay was there but in my area they paid the lowest amount out of all the repair depots. $11 a hour.

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5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Opportunity for growth is great. Management knows how to do the job. Feel supported and

Svantaggi

MRP outdated, but aren't they all? Bathrooms are outdated, but aren't they all?

2,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Health, dental, vision, and 401(k) were quite good.

Svantaggi

Flex tolerates a toxic work culture from their most senior leaders. My director, literally, yelled at me daily, usually throughout the day. He physically grabbed me and forced me in the direction he wanted me to move. He threatened to fire me or replace me at least once a week. I went to the then director of HR who did absolutely nothing. After she was let go I went to her successor who told me there was no record of me speaking with HR before. And she did nothing. Unable to tolerate the work environment, I left. The company doesn't take safety seriously. We had shelving collapse resulting in an employee needing medical attention. The person tasked with designing and building storage has no training, no mechanical background, and no analysis is being performed to validate if the storage can hold 1,000+ pounds. There's no budget for professionally designed storage and, again, I was threatened for raising this as a concern. I learned today this same director is continuing to use me as a scapegoat despite me no longer working there.

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