3 mar 2023
Dipendente anonimo
Risposta di FlexJobs
3yHi there,
We’re genuinely grateful you took the time to give your feedback. Although it’s difficult to hear these things after your employment has ended, we will do our best to consider your comments without the opportunity to discuss them with you in a meaningful way. The most challenging are comments you’ve presented as universal fact, when they are nowhere near “across the board” situations or are in some cases misunderstandings. Regardless, the feedback is helpful as we always look to improve.
First, we experience certain challenges inherent to most small companies--one being competing on market salaries with much bigger companies. We do feel that the total compensation we have offered throughout our history is solid and has always included well-above-market flexibility, remote, stipends, PTO, etc), even when and where wages were not towards the top of the scale. We were probably weakest in this when we were first starting (as is the case with most startups), and we have notably improved over the years as the company has grown. As an at-will employer though, our success in this area is pretty clearly reflected in the longevity of our team members.
Career development and evolution are also often challenges in small companies, and that has been true for us as well. However, we have been honored to internally promote many of our team members over the years from contract to employee, lead to manager, and manager to director or VP. In fact, 50% of our leadership team are from internal promotions, and 91% of managers are from internal promotions. Also, every employee is provided (and has been for years) professional development stipends as part of our commitment to growth in skills and career development.
The hardest things to read here were about the culture, including your interpretation of the lack of collaboration and communication, being treated poorly and with disrespect, and the lack of voice you seemed to feel. My experience over 11+ years (which includes working closely with the CEO during all of those) is that most of our staff is comfortable talking about problems and concerns with me or their manager. We receive a lot of feedback on how communication and collaboration are strong and in fact one of our strengths as an organization. Again, without the benefit of hearing about your experience from you while you were still employed, it’s hard to even know what to say other than while I respectfully disagree that this is the experience of everyone and also to express regret that you were so unhappy yet did not make the choice to try to talk with our People & Culture team about your concerns to help find a resolution.
Despite our different perspectives, I’ll end by saying I sincerely hope you land somewhere that is a much better fit for you, somewhere you feel values you in the most meaningful ways.