Vantaggi
-I worked with many hardworking, supportive teammates who made difficult days more manageable.
-The fast-paced environment helps develop strong multitasking and communication skills
- The company’s technology is interesting and has the potential to improve the freight industry (but not completely change it)
Svantaggi
- Compensation became increasingly frustrating. Multiple changes to the compensation structure made it difficult to trust that strong performance would be rewarded fairly.
- Work-life balance was very poor. Long hours and the expectation to be available outside normal business hours made it difficult to maintain a healthy balance (weekends, holidays, mandatory on-call weekends and nights which are all unpaid)
- Employee morale suffered as compensation, benefits, and incentives changed over time. 401k match taken away, holidays taken away, PTO was completely around their needs even if planned well ahead of time (sometimes won’t even be approved until a couple weeks ahead of time. How does one plan any time away when we can’t get anything approved, even with our “supposed” unlimited or set amount of days?).
- High expectations and heavy workloads often felt disconnected from the rewards provided to employees
- Advancement opportunities and long-term career paths were not clear and rarely available
- Leadership decisions sometimes felt disconnected from the realities faced by frontline employees managing customers and carriers every day
- The company culture increasingly shifted toward hitting metrics at all costs rather than focusing on employee development and retention