Don't Trust The Five Star Reviews - Recensione dipendente - Territory Sales Manager (TSM) presso Flock Safety

1,0
10 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong brand recognition in the public safety space and a mission that initially feels meaningful. Some talented frontline employees who are trying their best despite the environment. Although most are gone.

Svantaggi

Leadership is one of the most toxic I’ve experienced in my career. There is a clear disconnect between executive messaging and what actually happens on the ground. Decisions are often made based on politics rather than merit, and nepotism is very real, especially when it comes to promotions and influence at the top levels. It’s not uncommon to see individuals advance quickly due to relationships rather than performance. There is also a growing issue with product quality. Many of the newer or “emerging” products feel rushed to market and are not ready for real-world use. This creates frustration internally and erodes trust externally with customers. Another concern is the company’s online reputation. A noticeable number of recent five-star reviews do not reflect the reality of the workplace. They feel coordinated and lack the nuance you would expect from genuine employee feedback. Morale has taken a hit as a result of all of the above. There’s a culture of pressure without support, and little accountability at the leadership level.

Esplora altre recensioni su Flock Safety

5,0
26 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've grown more here in a shorter time than anywhere else I've worked, and I feel like I'm actually doing something that's making a difference. Not the right fit for everyone, but if you want to move fast, do meaningful work, and be rewarded for it, I haven't found a better place.

Svantaggi

- No 401k match - Priorities shift quickly

1,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong pay, remote, and that’s about it.

Svantaggi

One of the most challenging work environments I’ve experienced in my career. Over two years, I consistently felt dismissed and without clear channels for resolution. When escalation was necessary, leadership was largely unavailable and unhelpful. New leadership was brought in without adequate knowledge of how the department functioned, and support during a major organizational transition was minimal. My 1:1s were frequently rushed, and when I raised questions or requested support, I was met with silence or redirected to priorities unrelated to my role. Performance metrics lacked transparency — when I asked how things were measured, I never received a clear answer. Promotions appeared to be driven by relationships rather than performance or ownership, and there was no visible path for upward mobility on my team. On the product side, customer-facing issues were significant. I regularly fielded escalated calls and emails from customers demanding contract terminations and refunds due to product failures and frustration with automated support systems. There were no real solutions provided, which damaged customer trust and created ongoing internal frustration. As a frontline employee, I also frequently had to navigate sensitive customer concerns around data privacy and public perception without adequate preparation or talking points from leadership. The overall culture was one of pressure without support and limited accountability at the leadership level. Ultimately, leaving was the right decision.

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