The worst company I have ever worked for. - Recensione dipendente - Software Tester presso Flooid

1,0
23 lug 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I can't think of a positive since the new management came in.

Svantaggi

Lets start off with the simple things that you would expect to be up to standard. - The office is disgusting, if you walk in through the side entrance you can see stains on the carpets leading from the door up every step, you would think it would be in the companies interest to make sure that the entrances were appealing at least, however when you walk into the offices it just gets worse, there are stains on the walls, radiators hanging off, taps that leak or just don't work, you can smell the toilets just by walking past them, the soap runs out in the toilets at times and it can take 24 hours for them to replace it, the hand dryers are dirty and take a long time to dry your hands, they are about as useful as an asthmatic snail, the computers are piggy backed off of each other, then we get to the carpets inside the office itself, you would think that it was ground zero for COVID-19, black stains everywhere and the kitchens (if you could call it that) is inadequate, the microwaves are sometimes left dirty for days. I have never worked in a place so unhygienic. - Sales do not liaise with development, they will sell a product to the customer with no understanding on whether the product has the functionality that they are selling to the customer, this then goes through all of the relevant processes and leaks into development where we tell them that the 200 hour development you have quoted is actually around 1000 hours, we are then expected to work around the clock to complete that 1000 hour development within the same time scale, causing defects to leak and customers to get frustrated, however the blame will be solely down to the development teams, this is a very much blame culture company, rather than looking for resolutions they will blame someone below them to relieve the pressure on themselves. - This brings me on to management, they have no care for the teams, its a face fits company, you can be the best developer or the best tester within the company but if your face doesn't fit, you are not going anywhere, in fact I saw multiple people with less capability promoted within a very short period of time just because their face fitted, those people would then leave when they started to speak their mind and management would outcast them. The hierarchy is confusing and power hungry, if you don't click with them, trust me you won't ever progress. - HR, what can I say about HR, i made complaints about sanitary conditions and lack of support, HR are told to request the Graduates to make sure they put a positive score on Glassdoor. Unfortunately my review is very much the reality of PCMS or should I say Flooid. When ever I have gone to HR or Facilities about an issue, I was made to feel like I did not appreciate what the company had done for me, rather than listen to my concerns about the office they would respond with "We provide the best possible service and our cleaners do an excellent job" If that is so then why was there a tomato spillage in the microwave for 4 days. Many people currently working at this company or who have left the company do not feel like HR support the employees in the slightest. - Parking is not great, I wouldn't put it as one of the worst things however the car park is very small, with people double parking, some of the spaces are so small you can hardly get out. - Training is non existent so if you want to learn a new language or just try to expand your knowledge base, you should do this in your own time and when you do this and start doing the extra within your role, do not expect it to be acknowledges in fact, it will become an expectation that you do it anyway.

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Risposta di Flooid
5y
Thank you for taking the time to give us your feedback. We are sorry that you didn't have a lasting positive impression of your time here. We wish you luck in your future role.

Esplora altre recensioni su Flooid

5,0
27 mag 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary is very competitive as is the flexibility in work location. Since current CEO took over, the committment to SAAS contracts has helped even out the once bumpy financial cycles. Diane Palmquist has guided the company out of a turbulent time and set us on a more sustainable path. Explicit career paths are being introduced to provide clear paths of advancement. It remains to be seen how those are implemented, but the fact that they are trying means something. The give-back committee has been a great addition to provide ways of giving back to the community. I plan to become more involved in this. Also, this company values a diverse population: racial, religious, sexual orientation...all are welcome. This is not just a company value but it's mine and my collegues as well. WE are the company we keep. Many reviews for software companies here on Glassdoor unfortunately stop there, but I'd like to add a bit about the software design side. The architecture of the software is improving as well. Staying closely aligned to Base Product was once a difficult task as many features demanded by customers were often added on top of a packaged release, with little thought to how that feature would fit as our Product advanced. Even if a feature wasn't fit for Base Product, or if implementing it in Product would take too long, we'd still implement it for that Customer. While this makes the customer happy, it made it hard to maintain and upgrade later. While that has yet to be completely eliminated, it is much less frequent and the company is more willing to communicate the value in waiting or doing things another way, to our customers. There is more effort in getting to the next version of product to get a new feature. There's still a long way to go, as upgrading is still too painful, but the monolithic application structure is fading away to a more modular and independently releasable one. This should enable the database underneath to become more modular as well, which should then allow for much more flexibility in deployments as well as upgrading as a more regular process. Even the POS is getting a facelift (with Micro-frontend modules) and a tummy-tuck (with a State Manager rewrite). Eric Bilange has lead the way with several great ideas and some key engineers have done some great work in these spaces. There are some great technical minds at work here.

Svantaggi

The economics of global software development with a company based in the UK, often meant that US-based positions are rare and positions are usually only open if it cannot be filled by someone from the UK. Either because proximity to a US customer for a particular position was important, or because UK resources are cheaper. The overriding mentality seemed to be that US resources are too expensive, so we'll only hire them when we have no other choice. This was short-sighted and hopefully now that Flooid is part of Glory's International Business arm, this will begin to fade away as well. (Part of why I'm writing this review, actually)

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Risposta di Flooid
12mo
Thank you so much for the time you took to record such a detailed response. We really value your feedback. I know Christy and/or Erinlee would love to discuss your feedback on recruitment in the US one on one, if you'd be happy to please reach out to them. We value our US colleagues highly and Flooid considers the most appropriate region for the role not the financial implication as the first factor. Of the new roles planned into FY 2025 over 40% are North America based and of the roles we've recruited since Jan 2024 40% were hired into North America.
4,0
18 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unlimited PTO, Competitive pay (higher base pay, lower bonus structure if any, though) Flexibility to work 100% remote or in the office, software has been around for 25+ years and has stood the test of time, yet continues to evolve, Open and honest management, not perfect but they lead with honesty and integrity.

Svantaggi

Communication in some ways still a weakness, other ways (town halls in which finances are discussed giving employees a good picture of the financial state of the company) a strength. No formal bonus structure Still a "lean" organization structure, so the few are asked to do a lot

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Risposta di Flooid
1y
Thank you so much for your feedback. We are pleased you are happy about the direction we are headed.
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