One star, only because you're not able to give zero stars - Recensione dipendente - Account Manager presso Flooid

1,0
5 gen 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership team (especially sales leadership) are absolutely clueless so at least no one is on your back and if they do try to give you a hard time it's easy to defend your position.

Svantaggi

Do not be fooled by any rating on here over 1 star, that will be a member of the HR or management team adding a review to try and paper over the massive cracks. This is a failing business. The customers here in the US are generally very unhappy and many have terminated their projects with the company. The technology is very old although the company is trying to position as a modern vendor. Any organization that knows what it is doing will not buy-in to this technology stack, they will want something much more modern . Management are exceptionally arrogant. They generally have a god complex, believing they can do nothing wrong. The irony is that they are clueless and out of touch with what the market requires, how customers feel and how employees should be treated. A new CEO has been appointed in the US that does not understand the market or have any ability to create empathy and report with the staff here. A guy who was doing a very poor job as the Product Director has been appointed to UK CEO and JT Group CEO which quite frankly is a joke. As for sales leadership, well that's just an old boys club. If you didn't work for their last company you have no chance of support. They are also clueless with regards of how to position and sell enterprise software. They are basically hardware sales folk that have somehow made it into a leadership role in a enterprise software company! And lastly as for HR, well they are just puppets of the management team. HR is not at all interested in employee wellbeing or resolving issues. They are a dog barking when told to do so by their management master.

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Risposta di Flooid
5y
Thank you very much for your feedback. We wish you the best of luck in your future career. Our CEOs, Senior Leaders and HR teams are all available to talk to any member of the team about their experiences – please reach out to us if you’d like to discuss anything further.

Esplora altre recensioni su Flooid

5,0
27 mag 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary is very competitive as is the flexibility in work location. Since current CEO took over, the committment to SAAS contracts has helped even out the once bumpy financial cycles. Diane Palmquist has guided the company out of a turbulent time and set us on a more sustainable path. Explicit career paths are being introduced to provide clear paths of advancement. It remains to be seen how those are implemented, but the fact that they are trying means something. The give-back committee has been a great addition to provide ways of giving back to the community. I plan to become more involved in this. Also, this company values a diverse population: racial, religious, sexual orientation...all are welcome. This is not just a company value but it's mine and my collegues as well. WE are the company we keep. Many reviews for software companies here on Glassdoor unfortunately stop there, but I'd like to add a bit about the software design side. The architecture of the software is improving as well. Staying closely aligned to Base Product was once a difficult task as many features demanded by customers were often added on top of a packaged release, with little thought to how that feature would fit as our Product advanced. Even if a feature wasn't fit for Base Product, or if implementing it in Product would take too long, we'd still implement it for that Customer. While this makes the customer happy, it made it hard to maintain and upgrade later. While that has yet to be completely eliminated, it is much less frequent and the company is more willing to communicate the value in waiting or doing things another way, to our customers. There is more effort in getting to the next version of product to get a new feature. There's still a long way to go, as upgrading is still too painful, but the monolithic application structure is fading away to a more modular and independently releasable one. This should enable the database underneath to become more modular as well, which should then allow for much more flexibility in deployments as well as upgrading as a more regular process. Even the POS is getting a facelift (with Micro-frontend modules) and a tummy-tuck (with a State Manager rewrite). Eric Bilange has lead the way with several great ideas and some key engineers have done some great work in these spaces. There are some great technical minds at work here.

Svantaggi

The economics of global software development with a company based in the UK, often meant that US-based positions are rare and positions are usually only open if it cannot be filled by someone from the UK. Either because proximity to a US customer for a particular position was important, or because UK resources are cheaper. The overriding mentality seemed to be that US resources are too expensive, so we'll only hire them when we have no other choice. This was short-sighted and hopefully now that Flooid is part of Glory's International Business arm, this will begin to fade away as well. (Part of why I'm writing this review, actually)

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Risposta di Flooid
12mo
Thank you so much for the time you took to record such a detailed response. We really value your feedback. I know Christy and/or Erinlee would love to discuss your feedback on recruitment in the US one on one, if you'd be happy to please reach out to them. We value our US colleagues highly and Flooid considers the most appropriate region for the role not the financial implication as the first factor. Of the new roles planned into FY 2025 over 40% are North America based and of the roles we've recruited since Jan 2024 40% were hired into North America.
4,0
18 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unlimited PTO, Competitive pay (higher base pay, lower bonus structure if any, though) Flexibility to work 100% remote or in the office, software has been around for 25+ years and has stood the test of time, yet continues to evolve, Open and honest management, not perfect but they lead with honesty and integrity.

Svantaggi

Communication in some ways still a weakness, other ways (town halls in which finances are discussed giving employees a good picture of the financial state of the company) a strength. No formal bonus structure Still a "lean" organization structure, so the few are asked to do a lot

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Risposta di Flooid
1y
Thank you so much for your feedback. We are pleased you are happy about the direction we are headed.
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