Don't Ever Work Here - Recensione dipendente - Dipendente anonimo presso FootSmart

1,0
12 nov 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Had the best boss I've ever had working here. Very good at coaching and helping with professional growth. Very smart and helped keep things light which made the days fun. Good camaraderie amongst the "doers" of the company. Learned a number of new things and also learned to work at warp speed to keep up with the insanity.

Svantaggi

Extremely demotivating place to work. Most of senior management acts like 5-year-olds pointing fingers at each other to save face instead of working together. Unrealistic expectations of teams based on overwhelming volume of work and not enough people to do it. Top-down management is the worst I've ever seen - he is well on his way to running that company into the ground. NO STRATEGY at all, causing unbelievable amount of churn and wasted effort. CEO is more concerned about getting things updated/created and out to market ASAP instead of making a plan and doing it right. Projects never get completed because too many people are involved. Unprofessional behavior across all levels and between departments. Working at this company honestly felt like being in an emotionally-abusive relationship.

Esplora altre recensioni su FootSmart

5,0
18 nov 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome management team and employees

Svantaggi

Needed more room cubicles were to close together

5,0
24 apr 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun work environment, Decent Salary, Drama free coworkers: I've worked in this call center for 2yrs. I've worked for other call centers as an agent previously. So I have a little experience with the culture. FOOTSMART was absolutely BANANNAS last year this time. Employees were overworked and underpaid. No one felt valued and it felt like: as long as you made it to work on time, sat in your chair all day (meaning when it was time for your lunch they would ask you to wait and take a few more calls, oh and don’t have to use the restroom; they made you call to ask management for permission to go, just to name a few)...NOW its like a totally different place. They got rid off the upper call center management and brought in a few new folks. I actually like going to work now, It's fun, we have different little contest where we can win extra cash, they bring in food every 2 weeks on the day before payday (they call it tapped out Thursdays and god knows I’m normally tapped out), management seems friendly and helpful, co workers are easy going and the overall atmosphere just feels better.

Svantaggi

I Just hate having to call a supervisor for small things we should be able to handle ourselves.

3
Vedi recensioni per: Utile|Valutazione|Data|Tutto