If you want a career in Fashion, THIS PLACE is NOT it - Recensione dipendente - Customer Service Representative (ECommerce) presso Forever 21

SO UNORGANIZED that I don't know WHERE to BEGIN. I felt HORRIBLE for the customers we had to LIE to about 80% of the time asking where their orders where and why they couldn't exchange. So many times I wanted to tell customers, you are right, I don't understand why this is the policy.