16 apr 2021
Risposta di Formedix
4yI’d like to thank you for your valuable feedback, and also tell you how we’re addressing the concerns you’ve raised.
Firstly, we’ve taken steps to improve our onboarding process for new employees. We’ve put measures in place to provide better training, guidance, and support channels, to help give new staff the best start possible.
One of our core values is approachability. As such, we encourage staff across all levels of the business to voice their opinions, and also respect the views of others. We have a culture of openness and communication, but recognise that we lost our way a bit with these things through remote working during the COVID-19 pandemic. We’re now taking steps to address this and put relevant processes in place, since some employees will choose to work remotely in future.
Whilst we normally have a company-wide social gathering every month, this face-to-face interaction unfortunately wasn’t possible during the pandemic. Now that it’s safe to do so, our company-funded monthly pizza socials, as well as our summer and Christmas parties are resuming.
I fully appreciate that we haven’t always got things right over the years. However, we’ve learnt lessons along the way, and we’re constantly listening, learning and trying to change things for the better.
Overall, Formedix has a high staff retention rate, and we hope to maintain this. We take employee feedback incredibly seriously, and we’re making every effort to understand and address employee concerns.
I would be very happy to discuss things further with you offline. Please don’t hesitate to contact me at darrenbill@formedix.com
Regards,
Darren Bill
COO
Formedix