Vantaggi
Will hire anyone with a will to work regardless of background. Good diversity policy. Trainers were engaging and knew how to control a large training class and get the basics taught.
Svantaggi
Pay was average at best for the job titles hired. We were hired for Customer Service: but in training, they played this game around when someone quit, saying that they quit because they didn't know that the job involved sales, and did this in a way that denigrated the person who left. Once out of training, all pretense of good Customer Service was dropped and it became all about the UP-SALE. Small incentives were offered for good numbers, most of which were tied directly to up-selling numbers. But anyone who insisted to giving the customers Good Customer Service could NEVER qualify for those incentives. Also, breaks and lunch are tightly controlled. If you have a small bladder, don't work here. You are not allowed to use any of your break time for a restroom run.