Overall unprofessional practices/ Lack of Honesty - Recensione dipendente - Customer Agent presso Foundever

*Recruitment process will start will lack of transparency. The information that will be transmitted to you is strategically chosen in order to make you come to Portugal. They can hide information about the real shifts you will be required to do. * "People first" is a slogan they chose as a Marketing strategy to make newcomers believe they matter. During my time working at Sitel we the employees complaint several times about numerous issues and their response always reflected that their priorities are not precisely on the people working for them. *Another Marketing strategy is making you believe the chances of growing in the company are very real. They are, as soon as you have close relationships with people in charge. They will many times take this more in consideration than your performance and previous experience. *The salary allows you to barely pay your rent and expenses, as the reality of Lisbon has changed and salary does not match the cost of life of the city. *Not a good work/Life balance. Rotation of shifts will make you work at night and then swap to mornings. Days off rarely happen during the weekend and is not common to have both days off in a row. This causes tiredness and unavailability to plan your life or have any kind of routine. *Many people in management lack the necessary skills