Vantaggi
Opportunity to move up in the company, training is in depth and flexible, great attendance policy that is understanding of "life happens" moments, good benefits, team/family oriented environment, a lot of fun activities planned each month, management that started as regular Agents and worked their way up over time (easy to relate to them, and for them to relate to us), and a wide variety of schedules to choose when hired that remain static throughout your tenure.
Svantaggi
Not necessarily a con, but the campaigns (companies) can change from time to time, so you may end up transferring to different ones, and the policies/procedures for each campaign are fast changing at times. This can be good or bad, depending on whether you like change.