Foundever

Sitel equates to Shithell - Recensione dipendente - Customer Service Agent presso Foundever

1,0

19 giu 2008

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

none, but I need the job. The common people, the agents, are nice and friendly. Mostly the customers are nice. It's inbound work and no sales. The desk I'm on now has incentives for number of appointments booked, while other departments have incentives for system useage. etc. During sporting events, olympics, wimbledon and football we're allowed to watch them on the proxima screens and during breaks there are p.c.'s in the canteen for internet use.

Svantaggi

crap canteen facilities, change in campaigns at the drop of a hat, mamnagement out for themselves and their friends, no repect from upper management, repairs not carried out to machines and buildings till some one is hurt.

Risposta di Foundever

We're sorry to hear that you didn't enjoy your employment with us here at Sitel. We have since made positive changes across the business following on from ongoing employee feedback. In regards to your advice for management, one of the positive changes we have now implemented includes 'Walking Management' sessions.

Sitel equates to Shithell - Recensione dipendente - Customer Service Agent presso Foundever

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