It used to be a nice place to work - Recensione dipendente - Quality Analist presso Foundever

2,0
27 lug 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

*The management team when I was there was awesome. They listened and tried their best to have a nice place to work for the people.

Svantaggi

*Monetary compensation vs skills required to do the job. After the merge (Sykes + Sitel) this company started to care less about the people and more about the profit. In a sense that, Sitel used to have a nice treatment towards the employees. Then the new management started to cut bonus and benefits. At the same time, they started to demand more from the employees in terms of productivity and skills but paying less.

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5,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

7 week training to get a person ready to go into production.

Svantaggi

Work hours depends on clients needs. So hours may vary.

2,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work at home is the only pro

Svantaggi

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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