Good for newbies but not for tenured ones - Recensione dipendente - Customer Service Representative (CSR) presso Foundever

2,0
21 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

people are nice and training is good

Svantaggi

- low ballers and cheap tokens or gifts during holidays - HMO not all medical needs are covered which it should be due to the low salary -just assigns accounts randomly to increase call volumes and training period is not justified - no permanent wfh offer - lousy management is all about the numbers and no feels

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5,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

7 week training to get a person ready to go into production.

Svantaggi

Work hours depends on clients needs. So hours may vary.

2,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work at home is the only pro

Svantaggi

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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