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      Foundever

      Azienda coinvolta

      Recensioni su Foundever

      RUN FAST AWAY! - Recensione dipendente - Learning Specialist presso Foundever

      2,0
      11 giu 2024
      Learning specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      None to be mentioned, I initially enjoyed working for this company but they have been in a steady nose dive on positions, pay and reductions in positions for no reason since going from Sitel where I initially worked for to joining with Sykes and now being called Foundever

      Svantaggi

      FAVORTISM FAVORTISM and did I mention FAVORTISM. Lack of communication across the board from operations to the learning and development department. Many good employees and lower level management slip thru the cracks because it seems not one of the senior management cares for the loyal spotless record employees

      Esplora altre recensioni su Foundever

      2,0
      10 giu 2026
      Account resolution specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

      Svantaggi

      You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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