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      Foundever

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      Recensioni su Foundever

      Foundever Call Center Services - Recensione dipendente - HR Generalist presso Foundever

      3,0
      20 ott 2024
      Hr generalist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible work hours with a hybrid option. Really warm colleagues, career opportunities for the operational employees in the call center industry. Salaries are above the average of Turkiye.

      Svantaggi

      Complex or incomplete processes in human resources and management departments, lack of tools to run HR functions more easily. HR is kinda second class compared to the operational units. Huge amount of workload for the HR; some times beginning from the morning till the midnight and even in the weekends. There were no increasement in the salaries of HR unfortunately for about 2 years while rest of the employees or departments getting their increasements or promotions.

      Esplora altre recensioni su Foundever

      2,0
      10 giu 2026
      Account resolution specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

      Svantaggi

      You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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