Vantaggi
They send equipment, which a lot of companies do now honestly. Paid on time.
Svantaggi
Everything I can think of. This company is absolutely horrible. If you are looking for wfh, look elsewhere unless you get hired onto an account other than Intuit. The training is only 10 days and you will not be prepared because it consists of modules. The trainer is just a moderator in the virtual classroom. I have worked at several call centers and this is by far the worst one. I felt extremely unprepared going into the production and I’m not alone. Most of my co workers feel the same. It’s not worth the headache and neither is the pay, which is pretty low. Absolutely no one responds to questions in the main support channel, they expect you to hit metrics that aren’t realistic with the tools they provide, and even their Tier 2 support is horrible and useless! Run FAR FAR AWAY!!! I should’ve listened to the negative reviews and known better when an interview wasn’t ever required. I will never apply to this company ever again. Idk whose people stay at this place and/or are giving it 5 stars. It’s definitely NOT. 0’s across the board if I could.