Serious Ethical and Safety Concerns - Recensione dipendente - FOH presso Four Seasons

2,0
16 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

After Covid you might be lucky enough to meet a handful of genuine people before FSH collapsed and began hiring off the street. Free rooms if available when you are lucky enough to get a break from Dante’s inferno.

Svantaggi

My experience raised significant concerns regarding ethics, transparency, and employee safety. Promotions often lacked transparency and appeared influenced by favoritism and inappropriate workplace relationships. This created low morale across multiple departments and discouraged high performers. Management practices contributed to a culture of fear rather than trust. Employee surveys that were described as anonymous did not feel confidential in practice, and employees were pressured to discuss their responses. This undermined psychological safety. HR did not consistently maintain confidentiality when handling sensitive employee matters, which further eroded trust in leadership. There were ongoing safety concerns related to the parking garage, including repeated mechanical failures and reports of vehicle break-ins. Many employees felt their concerns were not adequately addressed. Overall, I would strongly encourage prospective employees to ask direct questions about promotion transparency, confidentiality practices, and employee safety before accepting a role

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The banquets department is run incredibly well. Our director is extremely knowledgable and approachable. The back of the house (and overall hotel) is super clean, which makes doing your job smoother. Even as an on-call employee, your input on daily operations is valued, and feedback is genuinely appreciated. The GM even takes time out of his schedule to meet with us, which speaks to their commitment to continuous improvement. There’s definitely a hierarchy, but at the very least, leadership is not pretentious. Overall, Four Seasons cares about its employees and treats us with the same level of respect as guests. I definitely recommend working in this department.

Svantaggi

Four Seasons is not as busy as other hotels in the city so you won't have many shifts.

1,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Travel benefits Free health insurance

Svantaggi

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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