Service Hero - Recensione dipendente - Dipendente anonimo presso Fourth

3,0
29 giu 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team that work very hard to keep the customer happy

Svantaggi

Bad training have only been taught how to use the system, not been taught how to trouble shoot customer issue. Outdate software, not very user friendly. Only compatible with Internet Explore 11?! Bad management. Numerous occasion where team members suggest problem or positive resolution to management and nothing is done to improve this. Bad train

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Risposta di Fourth
8y
Thanks for taking the time to leave this review. I know sometimes it feels like a bit of steep curve and there's lots to learn but stick with it and the knowledge will come. I am really sorry you feel that the problems you raised have not been addressed. I would be really grateful if you could contact me directly to talk about them a little bit more and see if I can help at all.

Esplora altre recensioni su Fourth

5,0
19 giu 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good team communication and positive leadership.

Svantaggi

Need to update back-end software; tools are out-of-date.

4,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unlimited PTO, culture, remote, teamwork

Svantaggi

Communication, Pay, advancement, balance, training

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