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We are sorry you had a negative experience, but we pride ourselves on being transparent and forthcoming with interview candidates and their recruiters in order to find the best fit possible. Sometimes we find with new employees that their skill set isn't a match for the role we hired them for, in that case we need to part ways to ensure our clients are getting the best service possible. We are still searching for a good candidate to thrive in a firm where more complex client matters exist so this is definitely not a tax season only position.
We also appreciate the feedback about work/life balance, as this is something we have put a lot of thought into improving the past few years. We think we've made great strides, but at the end of the day we are tax accountants, and the months of March & April will always be busy for us!
The bookkeeping software program we use, Datafaction, is widely considered to be the industry standard for business management firms. In addition we also use Prosystem, Slack, and Salesforce.
While we are happy to offer free tap water :), we also provide full beverage fridges, an espresso machine, and catered lunches and dinners during tax season.