Don't Do It. - Recensione dipendente - Sales Consultant presso Frontier

This company is a joke, it was a great company to work for at first. Then they took over Verizon, and everything went downhill. They sold out the chat team to an overseas company Sykes, and everyone in chat lost their position, and was forced to be on the phones with no training at all. They gave no lowered goals, and the goals were completely unrealistic, that next to no one made them. They were constantly changing payouts, to make things even worse to achieve. Everyone I know has quit, and they lost their top sales. I was top sales every month, and never got recognized, but surely if you got a negative survey they hounded you. Surveys were constantly wrong, and given to the company not the rep, and the rep still got in trouble. My paycheck was always shorted and HR never returns calls. Management can care less about your feelings, and surely Dan McCarthy doesn't care, considering he sent out an email telling us that it was basically our fault for their downward spiral company. Leave while you can, and don't put them on a resume because you'll never get a job. Every employer knows how terrible they are, and doesn't give you the light of day.