Takeover improved customer service experiences for customers. - Recensione dipendente - Dipendente anonimo presso Frontier

5,0
28 ott 2012
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Frontier is much better than Verizon was about handling customers. They have also taken a lot of the individual pressure out of yearly employee reviews, it is more of a team effort now. Frontier is pushing DSL and other high speed options further out to customers that Verizon decided not to equip.

Svantaggi

Frontier decided to save money by downgrading as much software as they could. Instead of Microstation, now I use Autocad. Our timesheets, and two other software programs use DOS programs, black screens with green text... They are massively focused on sales, and even though I have no contact with customers, I am expected to bring in referrals somehow.

Esplora altre recensioni su Frontier

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

I can’t think of anything

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Risposta di Frontier
4w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great environment and team. Major help in developing early career skills.

Svantaggi

Lower end of salary range, felt underpaid.

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Risposta di Frontier
1d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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