Horrible Disorganized Mess of a Company - Recensione dipendente - Call Center Residential Sales/Service presso Frontier

1,0
11 mar 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The front line workers, from the customer service and sales reps, techs, to the coaches and center leads are all sincere hard working people....however....

Svantaggi

The employees are beleaguered by failing internal systems that make everyone's day stressful and being effective in our service to customers an uphill battle. The group 3 (Frontier new hires in the past 2 years) turnover rate is over 75%! I can only think that the senior management at the corporate level can only be one or all of the following: inept, crazy or evil. I've never worked anywhere before where the national leadership was so universally disliked by their employees to the level it is here.

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5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

I can’t think of anything

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Risposta di Frontier
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Made really good money in this role

Svantaggi

very unorganized, it was a new division so we figured it out along the way

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