A good place to get some entry level experience, struggling to keep up with changes in IT. - Recensione dipendente - Technical Support Representative presso Frontier

3,0
14 mag 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO is great when the time is there, which it often isn't, still a strength Lots of cute little incentives, like raffles and such. Commission and pay for performance, if you can meet the ever-changing metrics. Some nice people Very easy to get hired

Svantaggi

Some managers and coaches just don't care Training is awful considering the level of support they require you to give to customers, I'm positive a large portion of the techs can't tell you how DSL even works. They are told to just throw around fancy words like DSLAM and BRAS with no understanding. HR is the worst I've ever seen, to the point where I had to go to the director several times to make arrangements, no HR person in the building daily

Esplora altre recensioni su Frontier

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work 10/10 recommend

Svantaggi

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Risposta di Frontier
2d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Made really good money in this role

Svantaggi

very unorganized, it was a new division so we figured it out along the way

avatar
Risposta di Frontier
2d
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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