Avoid - Unless you like Anxiety Pills - Recensione dipendente - Customer Service Representative presso Frontier

1,0
19 mar 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work at home, base pay guarantee with commission - everyone working very hard to keep all the information up-to-date and promotions kept competitive.

Svantaggi

This job has a 80+% turnover, i was an original member who went from a large 400 person call-center to 20~ work at home agents. Not one person i worked with still works here, and the same can be said for the next 2 years of people after my time. The calls you receive (90~ a day) will slowly get to you as 3/4 of them are anger calls, other reps lied to the customer, things did not get shut off properly, bill problems etc etc. Nothing against New Yorkers as well but most of your calls if in residential will be from Rochester, NY and areas around the country that have just as "nice" of people to talk to.

Esplora altre recensioni su Frontier

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

I can’t think of anything

avatar
Risposta di Frontier
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work 10/10 recommend

Svantaggi

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Risposta di Frontier
1d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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