I love my job, but nothing is perfect. - Recensione dipendente - IHD Premium Technical Support presso Frontier

5,0
23 giu 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Basic tech work for decent pay -Benefits -Full Time -Experience on the resume -Frontier hires from within so you can in fact move up from within the company -You can move up to things like the NOC (Network Operating Center) or Fiber Optics, or even the Malware/Offline team w/o any extra certifications simply by learning as you go along -If you don't know something you always have someone you can ask, whether it's a Lead, Senior Tech, the guy/girl sitting next to you... or Google... -If you can sell you can make a decent amount of extra cash and the more you sell the more you can make per what you sell -You can make more per hour depending how much you sell -Shift bids every 3 months so you depending on seniority you can kind of "mold" your schedule. -Friendly atmosphere from co-workers and superiors -Casual dress code

Svantaggi

-Some the non-tech savvy are hired (not all the time, but more often then should happen) -Not enough field techs to meet the repair/installation demands -For some techs, empathy, compassion, and patience is lacking

Esplora altre recensioni su Frontier

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work 10/10 recommend

Svantaggi

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Risposta di Frontier
5d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Made really good money in this role

Svantaggi

very unorganized, it was a new division so we figured it out along the way

avatar
Risposta di Frontier
5d
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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