Once Frontier took over from Verizon who took over from Bell Atlantic I knew my position was toast. Automation was the demise of the Operator. I tried unsuccessfully to transfer out of the dead-end department but decided to take a buyout after 15 years because I could see writing on the wall. The CEO at the time came to our city to explain how things would be run from now on. She made no bones about it; the family atmosphere and the days of Ma Bell were over. I did not like the culture any longer. Miss the pay and benefits but my stress level is coming down and sad to see the end of an era.