Some genuinely nice people here, but an aggressive push for higher sales numbers makes for extremely high turnover. - Recensione dipendente - Sales & Service Specialist presso Frontier

2,0
27 giu 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent hourly wage for telephone-based sales / service work. Benefits are generally good, and go into effect soon after hire. Frequent sales contests / "spiffs" for top sellers. Convenient Burnsville location, close to 35-E / 35-W.

Svantaggi

Though the position is ostensibly half sales, half service, the focus in Burnsville at the moment is solidly -- and almost exclusively -- on sales numbers. You might provide top-notch customer service, but if you can't achieve commissionable sales within a few months of completing training (roughly 25 - 35% of the center does so each month), you'll be out of a job quickly. This makes for a fairly stressful work environment, and a high churn rate among employees. (ex: 15 of the 17 people in my training class were gone within 10 months.)

Esplora altre recensioni su Frontier

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

I can’t think of anything

avatar
Risposta di Frontier
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great environment and team. Major help in developing early career skills.

Svantaggi

Lower end of salary range, felt underpaid.

avatar
Risposta di Frontier
2d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
Vedi recensioni per: Utile|Valutazione|Data|Tutto