Vantaggi
I don't think anyone sets unreasonable expectations and the management team does well to try to look at situations from different perspectives and angles. Although work from home has become the way of the world, Frontline has adapted this enviornment in their model long before and it shows. When comparing other outsourcing companies, I do think Frontline excels in the industry and does what's best by their partner's.
Svantaggi
Depending on your preference, this is a fast paced work enviornment and some may become overwhelmed by the many moving pieces. Although this is an enviornment I personally enjoy and many thrive in - it's not always for everyone. Benefits could be better but have improved in the most recent open enrollment period.