Vantaggi
run-of-the-mill sales job with some perks that make it preferable to similar companies: free food, no uniform, early finish Friday and frequent games such as quizzes to break up the week. In addition to more opportunites for time off. Targets are relatively easy to hit but ramp up quite quickly although communication over targets is generally clear and well understood. CRM system Goldvision is designed well and simple to use but is often very slow as it struggles processing the quarter of a million accounts on there. Moreover, something simple like updating a customer's contact details is made tedious by having approval; I had one customer who told me had been getting his invoices sent to the wrong address for over a year. Supportive managers that will take the time to give you detailed and constructive feedback. However, it's clear that some managers are stretched too much and should not have to cover the work of two departments. The vehicle tracking product is genuinely one of the best in the market and is also affordable with good customer support from my experience. Training is good and they provide you with all the information you need. I like the Jollydeck approach.
Svantaggi
"Hire and fire" culture typical of a sales job, most people are on probation and people leaving/getting fired happens all too frequently, sometimes the latter happens for most trivial reasons. It's sales so expect the work to be monotonous and dependent on the proclivities of customers. People are generally friendly but is also quite cliquish and there are clear favourites in the office. Commission is low at least in the vehicle tracking department, there have been gradual improvements to this but it is still not adequate. Nevertheless, I never had any issues with being paid on time and paid commission correctly etc. Company takes an anachronistic approach to WFH; in this day-and-age WFH or hybrid working is becoming increasingly common. The work here could easily be done from home and the company has reluctantly allowed certain staff members to work from home with no impact on their productivity. The fuel cards feel a bit dubious with many customers airing legitimate grievances about unexpected fees for products such as co2 count and mileage count which creates a roadblock to building rapport. Their prices are also volatile and many customers get sick of being pestered as to why they are not using them. You will be forced to sell additional products such as mileage count and mytransportplanner the latter of which is a good idea in theory but would struggle to compete with readily available free software such as Routexl or even their premium version. The mileage count product struggled to grain traction as it has bad connotations due to sharing a name with the additional service tacked onto the fuel cards. They could be more flexible with PTO in that they do not give you the choice to use holidays over bank holidays and the Christmas period. Company generally hires externally for senior positions this has caused other employees to leave the company. Micromanagement of time such as counting down the minutes for breaks/lunches which have no discernible impact on performance. Company is very strict on lates which is fair enough as it can disrupt work - however, some colleagues have different forms of transportation and being late is often out of their control.