Probably the worst job I have ever had. Pay isn't worth the stress. - Recensione dipendente - Customer Service Representative presso GEICO

1,0
8 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent hourly pay compared to other entry level jobs.

Svantaggi

Unrealistic goals and metrics. Extremely high employees turnover. Unbearable work environment. Constant gaslighting and changing standards and expectations. Constant technology issues, but agents are expected to work as though systems work smoothly. When whole departments close because too many agents quit, agents in other departments are expected to pick up the slack with no extra pay and no change in the amount of calls per hour metrics. It is clear that management does not care about employees. I liked geico as a customer and was a geico customer for years, but after my experience as an employee, I switched and never plan to ho back.

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5,0
6 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote setup, great team, great opportunity to implement frameworks for collaboration

Svantaggi

Great oportunity to transition from a double-diamond product approach to a business that triggers collaboration.

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Svantaggi

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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