There’s good and bad in every job. As the second largest auto insurance carrier, Geico can do better. - Recensione dipendente - Claims Service Representative presso GEICO

Unfortunately, the cons outweigh the pros. Geico has unrealistic expectations for its claims adjusters. They have licensed adjusters taking first notice of loss as well as juggling setting up tows, issuing payments, following up on claims, and acting as call center agents for general claims inquiries. The tasks at hand are overwhelming and easily cause employees, espesically claims service reps to become stressed out. On top of this, reps are held accountable for things that are beyond their control. With so much growth going on within the company, it is difficult for good employees to promote. It is all about numbers. If you meet a certain number you promote, if not you stay put... regardless of the effort and skill, if you don’t hit the numbers, which some are beyond your control you will never advance. Also, in the Dallas office, the parking is ridiculous. The building is over staffed and there is not enough parking. Geico does not accommodate for this either. They want you to park at a bus station and shuttle to work and do not consider the time it takes to do so. They also give parking tickets and put boots on your car if you park in an unpermitted spot, even though they don’t have sufficient parking.